In-Skin Voice Mail Solutions for the STS & XTS/IP-XTSC/IP
There are two In-Skin Voice Mail Solutions for the STS & XTS/IP-XTSC/IP, one that is FLASH based, and one that is HDD based.
STS & XTS/IP-XTSC/IP In-Skin FLASH Voice Mail
This STS solution makes voice mail a refreshingly affordable option for any small business. It plugs right into the phone system itself, eliminating the need for more expensive external equipment. This 8-port system has 64 mailboxes and 6 hours of message storage, expandable to 12 hours.
The optional STS On-Board Voice Mail System Enhances Productivity With Key Features Such As:
Dial-by-Name Auto-Attendant: Allows callers to direct themselves to the appropriate person without the help of an operator. If callers know their extension they can dial it at any time and thus bypass the auto-attendant.
Menu Routing: Route callers more efficiently (Example, for Sales, press 1, for service, press 2, etc.) Up to 8 menus available.
RAN Announcements: Play messages to your callers while they are waiting to speak with someone
Fax Tone Detect: Automatically detects an incoming fax and forwards it to a designated fax machine. Voice Mail User Productivity Features Include:
Message Wait Light: Light indicates new voice mail messages
Message Storage: Save a message for future reference
Message Forwarding: Direct messages to the proper people quickly and efficiently
Call Forwarding: Have incoming calls forwarded directly to your mailbox. Users can program this themselves without having to consult the system administrator
Cell Phone/Pager Notification: Users can be called or paged if there is a new message in the system (up to 18 digits)
Remote Access: Check your voice mail messages from any touch-tone phone
Live Call Screening Option: (Answering Machine Emulation) Listen to messages as they are being recorded and pick up the phone if you want to speak with the caller
Change Personal Greetings: Recorded name, personal greeting, and temporary greeting are controlled by the user
Date and Time Stamp: Find out when a message was left
Password Control: Change the password at any time
OneTouch Record: Record important conversations for future reference
STS & XTS/IP-XTSC/IP In-Skin HDD Voice Mail
The HDD In-Skin Voice mail has a more robust feature set than our FLASH-based system, and more storage capacity, up to 200 hours. This system also has an unlimited number of mailboxes to support larger workgroups and applications.
Some additional features include:
- Cell Phone Notification
- Cascading Menus
- Flag messages with special delivery options
- Incoming Caller ID capability
- Park and Page
STS & XTS/IP-XTSC/IP In-Skin Voice Mail Features Compared:
Feature |
STS In-Skin Flash | STS In-Skin HDD |
|---|---|---|
Capacity |
3-9 hrs | 200 hrs |
Mailboxes |
64 | Unlimited |
Ports |
8 | 8 |
Answering Machine Emulation |
Yes | Yes |
Automated Attendant |
Yes | Yes |
Automatic Routing |
Yes | Yes |
Cascading Menus |
No | Yes |
Cell Phone Notification |
Yes | Yes |
Dial by Name |
Yes | Yes |
Fax Detection |
Yes | No |
Flag messages w/special delivery options |
No | Yes |
Incoming Caller ID |
No | Yes |
Menu Routing |
Yes | Yes |
One Touch Record |
Yes | Yes |
Pager Notification |
Yes | Yes |
Park & Page |
No | Yes |
Password Protection |
Yes | Yes |
RAN Announcement Mailbox |
Yes | Yes |
Smart Transfer |
Yes | Yes |
Time & Date Stamp |
Yes | Yes |
Voice Messaging |
Yes | Yes |